Frequently Asked Questions

Hotel Schopfenhof is located in Haselsberg near Dobbiaco (Toblach) in South Tyrol and enjoys a unique panoramic setting with breathtaking views of the Dolomites. Thanks to its peaceful location and proximity to Dobbiaco (Toblach) and San Candido (Innichen), it is the perfect base for both active holidays and relaxing getaways.

Hotel Schopfenhof combines the tranquillity of the South Tyrolean mountains with modern comfort, a spacious wellness area and an excellent location for hiking, cycling and winter sports.

The hotel offers a variety of room types, including comfortable double rooms, family rooms and premium Swiss pine rooms with a cosy atmosphere and stunning mountain views.

Yes. Families benefit from spacious rooms, family-friendly apartments, numerous leisure activities nearby and a relaxed atmosphere.

Yes. Many hiking trails start directly from the hotel. The Dolomites offer routes for families as well as challenging alpine hikes.

Yes. The region around Dobbiaco (Toblach) is one of South Tyrol’s most popular cycling destinations. Mountain bike trails, road cycling routes and e-bike tours start directly from the hotel.

Yes. Complimentary Wi-Fi is available throughout the entire hotel.

Yes. Dogs are welcome in selected rooms upon prior request. Numerous walking and hiking trails are located around the hotel.

Yes. Free parking is available directly at the hotel for all guests.

Yes. Charging stations for electric vehicles are available.

Yes. Many areas of the hotel, as well as some rooms and apartments, are barrier-free and easily accessible.

Yes, the restaurant is exclusively reserved for hotel guests and serves South Tyrolean specialties, Mediterranean dishes, and international cuisine.

Yes. Vegetarian meals and dishes for guests with food intolerances are available upon request.

Dobbiaco (Toblach) is just a 5-minute drive from Hotel Schopfenhof, while San Candido (Innichen) can be reached in only 2 minutes by car.

Yes. Cross-country ski trails, winter hiking paths and several ski resorts are located nearby.

Yes, during the winter season we offer a shuttle service three times a day to the Monte Elmo (Helm) and Baranci (Haunold) ski resorts.

No, as our hotel is not a member of the local tourism association, we are unfortunately unable to provide the Guest Pass to our guests. However, it can be purchased online at https://guestpass.suedtirol.info/en.

The apartments combine maximum flexibility with the comfort and services of a hotel, making them ideal for families, active travellers and long-term stays.

Yes. Every apartment features a fully equipped kitchenette, allowing you to enjoy an independent holiday in the Dolomites.

The apartments accommodate couples, families, or small groups and can host up to six people.

Yes. Apartment guests enjoy full access to the hotel’s wellness facilities.

Yes. Our rich breakfast buffet can be added to your stay upon request.

All apartments feature a balcony or terrace with beautiful views of the surrounding mountains.

Yes. Complimentary Wi-Fi is available in every apartment.

Yes. Bed linen and towels are provided by the hotel and included in your stay.

Yes. Spacious living areas, a peaceful setting and easy access to nature make them perfect for families with children.

No, pets are not allowed in the apartments.

Yes. The apartments are conveniently connected to the hotel’s facilities and services.

Yes. Thanks to the fully equipped kitchen, generous living space and hotel services, they are ideal for extended holidays.

Yes. Apartment guests can use the hotel’s free parking facilities.

Their spacious layout, private kitchen, close proximity to nature and hotel services provide families with maximum flexibility and comfort.

Yes. Hiking trails, mountain bike routes, cycling paths and winter sports facilities are all located just outside the door.

Yes. Guests can enjoy a modern wellness area featuring a heated infinity pool, several saunas and spacious relaxation areas.

Yes. The hotel features a heated infinity pool with breathtaking panoramic views of the Dolomites.

Our wellness area includes a Finnish sauna, a bio sauna, a steam bath and an infrared cabin.

Yes. Several stylish relaxation rooms provide the perfect place to unwind.

Yes. Apartment guests have full access to the hotel’s wellness area.

Yes. Many areas offer spectacular panoramic views of the surrounding Dolomite mountains.

Yes. Several outdoor relaxation areas invite guests to enjoy nature in complete tranquillity.

No, Hotel Schopfenhof does not offer massage treatments, beauty treatments, or similar wellness services.

Yes. Most areas of the wellness centre are barrier-free and easily accessible.

Yes. The combination of wellness, nature, tranquillity and spectacular Dolomite scenery makes it an ideal destination for a relaxing spa holiday.

The blend of modern comfort, Alpine ambience and stunning mountain views creates a truly unique wellness experience.

Yes. Children are welcome to use the pool when accompanied by an adult.

No, the wellness area does not require a reservation.

Fresh mountain air, breathtaking scenery and the peaceful atmosphere of the Dolomites create the perfect environment for relaxation and rejuvenation.

South Tyrol combines Alpine nature, premium wellness facilities, outstanding cuisine and an exceptional quality of life, creating a truly unique holiday experience.

The heated infinity pool is open daily from 7:00 a.m. to 9:00 p.m. Opening hours may vary depending on the season.

The saunas are open daily from 2:30 p.m. to 7:00 p.m. Opening hours may vary depending on the season.

The spa area is open daily from 7:00 a.m. to 9:00 p.m. Opening hours may vary depending on the season.

The infinity pool is maintained at a comfortable temperature of approximately 32 °C.

Yes, Hotel Schopfenhof organizes guided Aufguss sessions three times a week. Dates, times, and the frequency of the sauna infusions may vary depending on the season and service availability.

Yes. Every hotel room and apartment includes a wellness bag for guests to use throughout their stay.

Yes. Complimentary bathrobes and sauna towels are provided for the duration of your stay.

To reduce waste and support our sustainability efforts, we kindly ask guests to bring their own slippers.

No problem. Slippers are available at the reception upon request.

The swimming pool is open to guests of all ages. The sauna area is designed as a quiet, textile-free relaxation zone and is reserved for guests aged 16 and over.

Yes. Our small children’s pool is open daily from 7:00 a.m. to 7:30 p.m.

Yes. The “Schopfen Stube” bar is open to both hotel guests and external visitors.

Half board includes a rich breakfast buffet with regional products and a multi-course dinner with a salad buffet.

Yes, it is important that our kitchen team is informed of any food intolerances in advance so they can prepare accordingly.

Breakfast is served as a rich self-service buffet.

Breakfast is served daily from 7:00 a.m. to 10:00 a.m.

Yes, dinner can be added flexibly, subject to advance reservation at the reception.

Yes. Hotel Schopfenhof offers a different menu every day, consisting of a cold starter, a hot starter, a main course and a dessert.

Yes. A salad buffet is available in the evening.

Yes. A selection of bread and cheese is included at the salad buffet.

Yes. We offer lactose-free alternatives.

Yes, we also offer vegan options.

Yes, gluten-free dishes are available upon request.

No. If your stay has been booked with half board, dinner is already included in the rate. Otherwise, it can be added for an additional charge.

Yes. You are welcome to add dinner, subject to advance reservation at the reception.

Hotel Schopfenhof serves South Tyrolean specialities, Italian classics and international dishes.

Yes. Gluten-free South Tyrolean dishes can be prepared upon request.

Yes. Whenever possible, our kitchen team also prepares vegan South Tyrolean dishes.

Yes. There are three different hot starters, two different main courses and two different desserts to choose from each day.

Yes. You can either have dinner in the dining room of Hotel Schopfenhof, or we prepare everything on a serving trolley for you to take to your apartment.

Yes. Hotel Schopfenhof offers a children’s menu with everything children love.

Yes. At Hotel Schopfenhof we also take great care of our vegan guests.

Yes. The hotel is partially accessible, and some rooms and apartments are adapted for guests with reduced mobility.

Yes. Most of the wellness area is barrier-free and accessible.

No. The pool is accessible via stairs only; a pool lift is not available.

Yes. Free Wi-Fi is available throughout the entire hotel for all guests.

Yes. Dogs are allowed in selected rooms at Hotel Schopfenhof.

No. Pets are not allowed in Hermann’s Apartments.

Yes. Dogs must be registered at the time of booking.

The stay for a dog costs €1 per kg per day.

No. Dog food is not included.

No. Dogs are not allowed in the dining room.

No. Dogs are not allowed in the breakfast room.

Yes. Dog waste bags are provided upon request.

The cancellation policies are stated in your booking confirmation.

Yes. We recommend taking out travel cancellation insurance to be covered in case of unforeseen events.

Yes. To confirm your booking, we require a 30% deposit of the total price.

Yes. Gift vouchers are available for purchase.

Rooms are available from 3:00 p.m.

On departure day, we kindly ask you to vacate your room by 10:00 a.m.

Yes. Free parking is available directly at Hotel Schopfenhof.

Yes. Charging stations for electric vehicles are available.

Yes. EV charging is subject to a fee.

Unfortunately, the hotel can only be reached by car.

We are happy to provide hiking and cycling tips, but we do not offer guided hikes.

There are no alpacas at the hotel. However, the neighbouring farm (www.stamma-alpaca.com) has alpacas and also offers guided alpaca walks.

Yes. There is a playground directly in front of the hotel.

Yes. We provide a secure ski and bicycle storage room.

The distance from Hotel Schopfenhof to the Tre Cime di Lavaredo (Drei Zinnen) is about 30 km.

By car, you can drive via Dobbiaco (Toblach), Carbonin (Schluderbach) and Misurina to the toll road leading to Rifugio Auronzo. The toll road requires booking and payment. In summer, taking the bus is recommended: shuttle line 444 from Dobbiaco (Toblach) must be booked online.

Yes, cycling the Tre Cime di Lavaredo (Drei Zinnen) loop is generally allowed and follows route no. 101.

The distance from Hotel Schopfenhof to the Lago di Braies (Pragser Wildsee) is about 20 km.

By car, you head towards Villabassa (Niederdorf)/Monguelfo (Welsberg) and then into the Val di Braies (Pragser Tal). Bus 442 also departs from Dobbiaco (Toblach) and goes directly to the lake. Cycling is another popular way to reach it.

In winter, cross-country skiing World Cup races take place, while in summer there are mountain running competitions and cycling events.

There is no gym at Hotel Schopfenhof.

On request, we are happy to prepare lunch boxes for our guests so you can leave very early in the morning.

Yes, there is a hospital two kilometres away from Hotel Schopfenhof.

Yes, there is a defibrillator in the Hotel Schopfenhof office.