Cancellation

DEPOSIT (GUARANTEED BOOKING)

Your reservation is not confirmed definitively until a deposit is made on our bank account. We recommend you take out travel cancellation insurance.

CANCELLATION POLICY

For cancellations we apply the following cancellation policy:

• Up to 2 months before arrival – cancellation is free of charge
• Up to 1 month before arrival: 40 % of the total amount will be charged
• Up to 2 weeks before arrival: 60 % of the total amount will be charged
• Up to 1 week before arrival: 70 % of the total amount will be charged
  
• Up to 2 days before arrival: 80 % of the total amount will be charged
• Cancellations within 1 day prior to arrival, 100% of the total booking will be charged
  
• in case of belayed arrival, premature departure or no-show we will charge 100 % of the total amount as per Italian law.

Cancellation conditions remain valid even if the canceled room is passed on in whole or in part to other guests. Cancellations will only be accepted in writing.

The deposit paid prior to arrival (booking guarantee) is considered a security deposit. Cancellations up to 2 months before arrival will be refunded in full. If you cancel after this period, the above cancellation conditions apply.

We recommend taking out a travel cancellation insurance directly after booking your holidays, which can simply be made on our homepage. Cancellation Cover (click here)

(The right of withdrawal as laid down in the Consumers’ Code („Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005 (Consumers’ Code)“) is not contemplated)